Participant Handbook


Includes Easy Read Supplement







SU Participant Handbook with Easy Read


Incident Management






Incident Management with Easy Read









Privacy and Your Personal Information with Easy Read

Policy NDIS SER DEL 7 – Privacy, Dignity & Confidentiality


Complaints and Feedback







SU Easy Read Complaints and Feedback

Policy NDIS SER DEL 6 – Participant and Representative/Nominee Complaints, Disputes and Appeals









Complaints Easy Read Flow Chart




Click on the links below to open and read the relevant policy.


Service Principles


Service Delivery


Emergency Preparedness
















Person Centred Emergency Preparedness Workbook









Red Cross RediPlan Easy English









Red Cross RediPlan









3 Steps to Get Ready










Protection While Out and About









Protect What’s Most Important to You


Cyclone Information









Tropical Cyclone Preparedness Guide









Cairns Region Local Disaster Management Plan



Contact Us

Phone: 07 4035 5886

Email: click to email

Address: Shop 1, Showground Shopping Centre, 157 Mulgrave Road, Bungalow Qld 4870

News and Updates

Cat Day Sale

Cat Day Sale

My name is Cassie. I have created a small hobby business called Cassie’s creations. And I also have a disability and...